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MyEclipse 2020 unable to access eclipse marketplace

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  • #695546 Reply

    adam trissel
    Participant

    I did a complete reinstall from the install package, made the change to the info.plist (attached) file (with the change you recommended). I am seeing the same results. I am attaching the log file. I did use the web auth process, but at this point I am not able to download PyDev from either the catalog or the site, which makes the product useless for me. If you really are out of ideas, who do I talk to, to get a refund?

    #695639 Reply

    Brian Fernandes
    Moderator

    Adam,

    Apologies for the delayed response. The problem does appear to be very unique to your environment and I do wish we could figure it out, especially given your long history with MyEclipse. Unfortunately, we’ve had no further luck reproducing the issue.

    I have let our sales team know your decision and have your refund authorized. Again, we appreciate your support over these years – thank you!

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